Source: HBR, Nov 2011
Roles and responsibilities. Every member needs to know their role or assignment on the team, what they’re responsible for doing. In particular, they need to know how their work will contribute to the overall work of the team.
Work processes. These processes define how the team does its basic work. A good example is the way decisions are made.
Rules of engagement. These are the shared values, norms, beliefs, and expectations, sometimes called team culture, that shape and constrain the daily give-and-take of team members both live and online
Performance metrics and feedback. What measures of progress, developed how, by whom, and how often, will be used to assess progress?